Legal Information
Terms of Service
1Acceptance of Terms
By accessing and using STURMOST TECHNOLOGIES LTD services, including our website, mobile applications, software development, fintech platforms, and any other services we provide, you accept and agree to be bound by these terms and conditions. These terms apply to all users, clients, and companies who engage with our services.
2Services Provided
STURMOST provides comprehensive technology solutions including:
3Project Terms for Companies
3.1 Project Scope: All projects begin with a detailed scope document outlining deliverables, timelines, and specifications. Changes to scope require written approval and may affect pricing and timelines.
3.2 Intellectual Property: Upon full payment, clients receive ownership of custom-developed code and materials. STURMOST retains rights to general methodologies, frameworks, and pre-existing intellectual property.
3.3 Confidentiality: We maintain strict confidentiality of all client information, business processes, and proprietary data throughout and after project completion.
3.4 Project Timeline: Timelines are estimates based on project complexity and client responsiveness. Delays caused by client feedback cycles or scope changes may extend delivery dates.
4Payment Terms
4.1 Payment Schedule: Projects typically follow a milestone-based payment structure:
4.2 Payment Methods: We accept bank transfers, credit cards, and digital payments. International clients may use wire transfers or our fintech platform.
4.3 Late Payments: We understand that payment delays can occur. We'll work with you to find a solution. If payment is significantly overdue, we may discuss a small administrative fee, but our priority is maintaining a positive working relationship and finding mutually agreeable payment arrangements.
4.4 Currency: All quotes are provided in USD, GBP, or local currency as agreed. Exchange rate fluctuations exceeding 5% may require price adjustments for long-term projects.
5Warranty and Support
5.1 Warranty Period: We provide a 90-day warranty on all delivered software for critical bugs and functionality issues identified in the original specification.
5.2 Ongoing Support: Post-launch support and maintenance packages are available separately. Emergency support is available 24/7 for critical systems.
5.3 Third-Party Dependencies: Issues arising from third-party services, APIs, or platform changes are not covered under warranty but can be addressed through support contracts.
6Limitation of Liability
STURMOST's liability is limited to the total amount paid for the specific project. We are not liable for indirect, consequential, or business interruption damages. Our maximum liability shall not exceed the project value or £50,000, whichever is lower.
7Payment Terms and Project Continuity
7.1 Payment Timeline: We understand that payment processing can take time. Clients are expected to pay within 30 days of project completion. We're happy to work with clients who need additional time and are always open to discussing flexible payment arrangements.
7.2 Late Payment Communication: If payment is delayed, we'll reach out to discuss the situation and find a mutually agreeable solution. We believe in open communication and working together to resolve any payment concerns.
7.3 Payment Plans: For clients experiencing financial difficulties, we offer flexible payment plans. Please contact us to discuss options that work for your situation. We're committed to finding solutions that benefit both parties.
7.4 Project Continuity: We value our client relationships and prefer to maintain project continuity. Rather than terminating projects, we work collaboratively to resolve payment issues and ensure successful project completion.
7.5 Refund Policy: If circumstances require project termination, we'll work with clients to determine fair refund arrangements based on work completed and project status. Our goal is always fairness and maintaining positive relationships.
7.6 Dispute Resolution: In the rare event of payment disputes, we prefer to resolve matters through direct communication and mediation. We're committed to finding amicable solutions that respect both parties' interests.
Questions About Our Policies?
If you have any questions about our Terms of Service or Privacy Policy, please don't hesitate to contact us.